Terms and Conditions for Emily

Last Updated: Jul 25, 2025

1.Acceptance of Terms

By accessing, downloading, or using the Emily app ("the App"), you agree to be bound by these Terms and Conditions ("Terms"). These Terms govern your use of the App and form a legally binding agreement between you and Edailabs ("we," "our," "us"). If you do not agree to these Terms, you must immediately discontinue using the App and uninstall it from your device.

We reserve the right to modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting the updated Terms. Your continued use of the App after the changes constitutes your acceptance of the updated Terms. We recommend reviewing these Terms regularly to stay informed of any updates.

2. Description of the App

Emily is a digital life coaching tool designed to provide guidance, advice, and support for personal growth and development. The App uses conversational technology to simulate life coaching sessions and offers activities that aim to help users reflect on various aspects of their lives. However, Emily is not a medical or psychological service and should not be used as a substitute for professional medical, psychological, legal, financial, or other expert services.

3. No Professional or Medical Advice Disclaimer

3.1 No Medical Advice

The content provided through Emily, including conversations, advice, suggestions, exercises, or other materials, is for general informational and self-development purposes only. It is not intended to replace or serve as a substitute for professional medical, psychological, psychiatric, financial, or legal advice. Always seek the advice of a qualified professional for any concerns you may have regarding your health, mental well-being, finances, or legal matters.

3.2 No Diagnosis or Treatment

Emily does not diagnose, treat, or provide therapeutic interventions for any medical or psychological condition. If you are experiencing a mental health crisis, have suicidal thoughts, or are in need of professional counseling, we strongly encourage you to seek immediate professional help.

3.3 Not Suitable for Medical Emergencies

The App is not designed to respond to emergencies, medical conditions, or crises. In case of an emergency, call your local emergency number or contact a qualified healthcare provider immediately.

3.4 Mental Health & Crisis Disclaimer

Emily is not intended for individuals who are in crisis, have suicidal ideation, or are at risk of self-harm. The App is not equipped to assess, diagnose, or intervene in mental health emergencies. If you or someone you know is experiencing thoughts of self-harm, suicide, or any other crisis, please immediately contact a qualified mental health professional or call 911 or your local emergency services. You agree that by using this App, you are not in a state of acute mental distress and are not using the App as a substitute for professional treatment. We expressly disclaim all liability for any harm, injury, or death resulting from reliance on the App during a mental health crisis.

3.5 Binding Acknowledgment of Risk

By using the App, you acknowledge and agree that any reliance on content or interactions with the App is solely at your own risk. You affirm that you are using the App in a sound state of mind and are solely responsible for evaluating and acting on any advice or suggestions provided. You waive all rights to bring any legal claim against Edailabs or its affiliates, employees, or partners for any outcomes, damages, or injuries related to mental health, self-harm, or suicidal ideation.

4. Limitation of Liability

4.1 Use at Your Own Risk

You acknowledge that your use of Emily is voluntary and solely at your own risk. We do not warrant or guarantee that the advice or content provided within the App will result in any specific outcomes or benefits. The App is provided on an "as is" and "as available" basis without any warranties, express or implied.

4.2 No Liability for User Actions

We are not responsible for any actions you take based on the advice or content provided by the App. This includes but is not limited to any harm resulting from reliance on the App during a mental health crisis, self-harm incidents, or suicide attempts. You agree that we are not liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to personal injury, emotional distress, financial losses, or damages arising from the use of or inability to use the App. Furthermore, you agree to indemnify, defend, and hold harmless Edailabs, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from your use of the App or any violation of these Terms.

4.3 No Liability for Third-Party Interactions

Emily may include links or integrations with third-party services, websites, or resources. These are provided for your convenience only, and we are not responsible for the availability, accuracy, or content of any third-party services. Your use of any third-party service is at your own risk and is governed by the terms of use and privacy policies of those third parties.

4.4 Limitation of Liability for Technical Issues

We are not liable for any disruptions, delays, or technical issues, including but not limited to data loss, system errors, or malfunctions caused by your use of the App. We are not responsible for any failure of the App due to issues such as device compatibility, internet connectivity, or other technical conditions beyond our control.

5. User Responsibilities

5.1 Personal Use Only

The App is intended for personal, non-commercial use only. You may not use the App for any business purposes, resale, or other commercial exploitation.

5.2 User-Generated Content

Any content you create, share, or post within the App, such as feedback, ideas, or messages, is your responsibility. You agree not to post or share any content that is unlawful, threatening, defamatory, obscene, or otherwise objectionable. We reserve the right to review and remove any content that violates these Terms or is deemed inappropriate.

5.3 Prohibited Activities

You agree not to use the App to engage in any activities that are illegal, fraudulent, or harmful to other users or third parties. Specifically, you must not: ● Violate any local, state, national, or international law; ● Interfere with the security or operation of the App; ● Upload or transmit any malicious software, viruses, or harmful code; ● Attempt to gain unauthorized access to any part of the App, user data, or our systems.

5.4 Mental Health Suitability

You affirm that you are not currently experiencing a mental health crisis or suicidal ideation. The App is not designed for individuals who are in need of urgent psychiatric care. If you are under the care of a mental health provider, you agree to consult them before using the App. You must be at least 18 years old to use this App.

6. Data and Privacy

Your use of the App is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal data. By using the App, you agree to the terms of the Privacy Policy. We are committed to protecting your privacy and handling your data in accordance with applicable data protection regulations.

7. Intellectual Property

7.1 Ownership of Content

All intellectual property rights related to the App, including but not limited to trademarks, logos, design, software, and content, are owned by or licensed to us. You are granted a limited, non-exclusive, non-transferable license to access and use the App for personal purposes only. 7.2 Restrictions on Use You may not copy, modify, distribute, sell, lease, or create derivative works from any content available within the App without our prior written permission.

8. Termination of Use

8.1 Termination by Us

We reserve the right to suspend or terminate your access to the App at any time, without prior notice, for violations of these Terms or for any reason that we deem necessary to protect the App and its users.

8.2 Termination by You

You may terminate your use of the App at any time by uninstalling the App from your device. Upon termination, these Terms remain in effect with respect to any obligations incurred before termination.

9. Fees and Payments

9.1 Free and Paid Services

The App may offer both free and premium services. Premium services may be subject to subscription fees, one-time payments, or other charges. Any fees associated with premium services will be clearly communicated to you before you incur any costs.

9.2 Payment Terms

If you choose to purchase any premium features or services, you agree to pay the applicable fees. All payments are final and non-refundable, except as required by law or explicitly stated in these Terms.

10. Third-Party Services and Links

The App may contain links to third-party websites, services, or resources that are not owned or controlled by us. We do not endorse or assume any responsibility for the content, privacy policies, or practices of any third-party services. By using the App, you acknowledge and agree that we are not responsible for any damages or losses caused by your use of or reliance on any third-party services.

11. Dispute Resolution and Governing Law

11.1 Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

11.2 Dispute Resolution

Any disputes arising from or relating to these Terms or the App will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association and governed by the laws of the State of Delaware. You agree to waive any right to a trial by jury or to participate in a class-action lawsuit.

12. Modifications to the App and Terms

12.1 Modifications to the App

We may update, modify, or discontinue any features or functionalities of the App at any time, with or without notice. We are not liable to you or any third party for any modifications or interruptions to the App.

12.2 Updates to Terms

We reserve the right to modify these Terms at any time. Any changes to these Terms will be posted within the App or on our website. It is your responsibility to review these Terms regularly. Your continued use of the App constitutes acceptance of any changes.

13. Contact Information

If you have any questions or concerns regarding these Terms or the App, please contact us at: hello@edailabs.io

Edailabs

66, avenue des Champs-Elysées, 75008 Paris.